Initially, the major thing that stood out was the professionalism of the sales staff at the model home. I would rate the Customer Care 9 out of 10.

Once we moved in, we were thankful that we never had to call them back for repairs or adjustments or anything of that sort. We sum it up as great workmanship. We were also pleased to see that there was no difference in the level of service we got, from the sales staff to the construction staff it all went very smoothly. We ended up inviting Norm and Mario over for a spaghetti dinner to express our appreciation of their excellent customer service.

Seeing we were living in Montreal during the construction phase, they were very receptive to meeting with our daughter-in-law (on our behalf, she tended to visit the site almost daily), the construction crew made us all feel very comfortable with the Builder and how they care about their customers.

The Paffraths

At the time that I bought my home I was a single mom. When I went to the sales office everyone was so accommodating, they made me feel comfortable and I loved the site’s location. I could just imagine my townhouse on the ravine, and that’s what I wanted. The initial appeal was absolutely the ravine.

The sales people were fabulous, every time I had to go in, if I had changes or questions, they were so accommodating and when it was under construction the foreman (Norman the Foreman), was so accommodating and approachable that it was just such a comfortable experience. Even the minor deficiencies (and there weren’t many) were resolved quite quickly.

I would absolutely recommend a Berkshire home to my friends/family. In fact, I was recently inquiring for my mother, as an investment. I heard you’re launching a new site in Orangeville, which I’ll have to tell my family/friends about.

The one major thing that stood out as I made my home buying decision was Berkshire’s approachability. They helped me with the decision making in terms of lot location, the floor plan selection, they helped me visualize in the end which property would be best suited for my needs. They made many helpful recommendations. The quality of the house itself has been wonderful (and I come from a construction background), its 8 years later and there have been no problems.

L. Campbell

We were pleased to learn of the layout of Berkshire’s townhomes. The home we chose was spacious and had a beautiful view of the park with lots of land as it is an end unit. The experience was very positive and we always received very professional and upstanding service. We were very impressed with the final product and how our needs were always met. We would definitely buy a Berkshire Home in the future.

The Moschella Family

I find that Berkshire’s homes are unique and modern. The sales staff was really great. The Construction Manager was very approachable and helpful too, he always responded to my questions promptly. As far as my needs they definitely met my standards for quality, service and price.

Mr. P. Halozen

The staff and Berkshire’s quality homes really stood out against all the other builders we visited. We were so happy with our experience with Berkshire Homes that we purchased another, larger home from them. During the year long waiting process they stayed in constant touch and worked one-to-one with us on every aspect of the purchase. We bought in phase 2 and stayed there for two years and then we decided we wanted something a bit larger and chose to buy another home in their Phase 3 which is where we are now and we love it.

The Ignjatic Family

We lived in a condo before and were looking for more room, a home with a backyard. When we saw the community Berkshire Homes was building how could we say no. To top it all off, they really take care of their customers, very upfront and patient. The service was always good. Berkshire Homes really made an impression on us and made us feel comfortable during the whole process.

The Hewitt Family